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How to Prepare Your Home or Business for a Service Call

March 12th, 2018

Syles Service Call

An occasional service call can help you be certain your HVAC system runs the way it should. If you take a few quick steps beforehand, you can ensure a safer and more efficient experience for everyone.

Secure Pets
For everyone’s convenience, move all pets away from the service area. Dogs and cats should be safely sequestered in a separate room. Birds, reptiles, amphibians, and other small creatures can be securely caged. A service call rarely takes very long, so this should not cause much upset to pets.

Keep Service Area Clear
Out of respect for your property, service technicians will not move or handle items not directly related to the service call unless absolutely necessary. With this in mind, it’s a good idea to tidy up beforehand. For outdoor service calls, remove any yard waste that could pose a hazard.

Make Room in Driveway for Service Van
Although your service technician is here to help, nobody likes seeing an unexpected service van in their driveway. If your driveway is full, it may take time to find suitable parking nearby. An adequate space in your garage or driveway is much appreciated!

Clear Snow and Ice
Snow and ice can prevent us from accessing or working on your system. Likewise, although all good HVAC technicians are careful about safety, accidents can happen – especially after adverse weather. Clearing ice and snow away from the items to be serviced is essential.

Inform Others About the Service
No matter whether you’ve got a busy family or a thriving business, it’s important to let others know about the service window. Redirect people away from the service area if necessary and be sure they know that the HVAC will be offline for at least a little while.

Leave Adequate Time for Service
Unless prior arrangements have been made beforehand, service teams require someone affiliated with the client to be on site during the work. Not only does this give you peace of mind, but it helps us communicate any information you need to know about your HVAC maintenance.

Think About Any Questions
We’ll always do our best to tell you everything you need to know about the work being done and what kind of follow up might be needed. Thinking about your questions beforehand will help you remember so we can serve you better.

To find out more or book a service appointment, contact us today.

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